Last Modified: April 29, 2026

This Privacy Policy explains how HAOS collects, uses, and protects personal information. 

These Terms should be read in conjunction with our Privacy Policy, Cookie Policy, Subscription Policy, and Refund Policy.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
• Disclosure for a business purpose: shared with our processor Shopify

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify

Sharing of Your Information

We may share your personal information with third-party service providers who assist us in managing our SMS marketing campaigns and delivering messages to you. These service providers are obligated to use your personal information only as necessary to provide services to us and are prohibited from using it for any other purpose.

We may also disclose your personal information when required by law or to protect our rights, property, or safety, or that of others.

Your Choices

You may opt out of receiving SMS marketing messages from us at any time by following the instructions provided in the messages or by contacting us using the information provided below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You may have certain rights regarding your personal information under applicable data protection laws, such as the right to access, correct, or delete your information. Please contact us using the information provided below if you would like to exercise any of these rights.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at info.haostraining@gmail.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means as required by law.

1. INFORMATION WE COLLECT

We may collect:

• Contact information (name, email, phone)
• Payment information
• Account and login details
• Communication history
• Fitness, training, and lifestyle data you provide to us that may include email, direct message, Instagram, Facebook, TikTok, and other social platforms, utilized for testimonials and training campaigns.
• Device and usage data
• IP address
• Browser type and device information
• Website interaction data, including pages viewed, clicks, and session behavior

2. HOW WE USE INFORMATION

We use data to:

• Provide and improve Services
• Process payments
• Communicate with you
• Deliver programs and coaching
• Send transactional and (where permitted) marketing messages about our products, services, or events.
• To manage our SMS and EMAIL and SOCIAL marketing campaigns and analyze their effectiveness.
• Any information shared with us via email, direct message, Instagram, Facebook, TikTok, and other social platforms, utilized for testimonials and training campaigns.

3. BEHAVIORAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

4. TRACKING TECHNOLOGIES

We use tracking technologies such as cookies, pixels, and analytics tools to collect information about user behavior, interactions, and device activity on our website.

These technologies help us analyze performance, improve user experience, and deliver relevant marketing content.

5. THIRD-PARTY SERVICES

We may share data with service providers, including:

• Payment processors
• CRM platforms
• App and training platforms
• Analytics tools
• Hosting providers

HAOS may share personal information with third-party partners for purposes including analytics, marketing, and advertising. Under California law, this may be considered “sharing” of personal information.

6. USING PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Selling Personal Information

Our Site DOES NOT sell Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

7. YOUR RIGHTS

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact email info.haostraining@gmail.com

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through our email at info.haostraining@gmail.com

8. SMS & EMAIL COMMUNICATIONS

By providing your contact information, you consent to receive:

• Service-related communications (required)
• Marketing communications (where permitted)
• You may opt out of marketing messages at any time.

9. DATA SECURITY

We implement commercially reasonable safeguards to protect your information. However, no system is completely secure.

10. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

• Right to access personal information
• Right to delete personal information
• Right to correct inaccurate data
• Right to opt out of sale or sharing (if applicable)

To exercise your rights, contact: info.haostraining@gmail.com

11. DATA RETENTION

We retain personal data only as long as necessary for business and legal purposes.

12. CHILDREN’S PRIVACY

Services are not intended for individuals under 18. We do not intentionally collect Personal Information from users under the age of 18. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

13. UPDATES

We may update this Privacy Policy periodically.

14. CONTACT

info.haostraining@gmail.com

15. LEGAL BASIS FOR PROCESSING

We process personal information based on legitimate business interests, contractual necessity, and user consent where applicable.

HAOS TRAINING – COOKIE POLICY

Last Modified: April 29, 2026

This Cookie Policy explains how HAOS Training (“HAOS,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit our website or use our services.

These Terms should be read in conjunction with our Privacy Policy, Cookie Policy, Subscription Policy, and Refund Policy.

1. WHAT ARE COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

2. TYPES OF COOKIES WE USE

We use the following categories of cookies:

A. Strictly Necessary Cookies

These cookies are required for the website to function properly and cannot be disabled.

Examples:

• Account login and authentication
• Checkout and payment processing
• Security and fraud prevention

B. Analytics Cookies

These cookies help us understand how users interact with our website so we can improve performance and user experience.

Examples:

• Google Analytics (e.g., _ga)
• Site usage tracking
• Page performance metrics

C. Functional Cookies

These cookies enhance functionality and personalization.

Examples:

• Remembering user preferences
• Customizing content

D. Advertising & Marketing Cookies

These cookies are used to deliver relevant ads and measure marketing performance.

Examples:

• Meta (Facebook/Instagram) Pixel
• Retargeting and advertising platforms
• Email and CRM tracking

Cookies Necessary for the Functioning of the Store

Reporting & Analytics Cookies

3. THIRD-PARTY COOKIES

We may allow third-party service providers to place cookies on your device, including but not limited to:

• Shopify (ecommerce platform)
• Google (analytics and advertising)
• Meta (Facebook/Instagram advertising)
• Go High Level (email and SMS marketing)
• Strivee (training platform, if applicable)

These providers may collect and process data according to their own privacy policies. Some cookies may result in data being shared with third-party partners for advertising and analytics purposes.

4. HOW YOU CAN MANAGE COOKIES

You can control or disable cookies through:

• Your browser settings
• Cookie consent banner (where available)
• Third-party opt-out tools

Please note that disabling certain cookies may affect website functionality.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section in our Privacy Policy.

5. CALIFORNIA PRIVACY RIGHTS

California residents may have rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal data is collected
• Right to request deletion
• Right to opt out of the sale or sharing of personal information

To exercise your rights, contact: info.haostraining@gmail.com

6. CHANGES TO THIS POLICY

We may update this Cookie Policy periodically. Updates will be posted on this page with a revised effective date.

7. CONTACT

If you have questions about this Cookie Policy, contact: info.haostraining@gmail.com